THE NEATER STORY
A tradition of excellence
Listen and learn, that’s Col’s secret at Neater.
The Neater Group was formerly established as Neater Constructions in 1982, also taking on Neater Homes in July 1988 by Colin Neate.
Neater Homes started out as a small residential home builder and quickly grew from strength to strength to establish itself as a leading North QLD prestige residential builder and commercial contractor.
The Neater Group still to this day remains focused on its founding values and has retained its sterling reputation for delivering exceptionally high quality projects.
THE RIGHT BUILDER
CHOOSING THE RIGHT BUILDER IS ONE OF THE MOST IMPORTANT DECISIONS YOU’LL EVER MAKE
There is an old saying: “long after the price is forgotten, the quality remains”
Nothing could be more appropriate when it comes to building with Neater.
With 3 generations of building experience, we have discovered the best way to run a healthy and prosperous building company, where clients want to come back time after time.
Our previous projects are an example of the companies’ ongoing commitment to quality. This is reflected by the glowing testimonials provided by past clients in our testimonials section.
An important part of customer care is the relationship we build with you, before, during and after your construction. We’re with you every step of the way starting with your initial consultation with our licensed Builder Col Neate and our architectural building designer.
Both have extensive experience within the housing and construction industry. They will take time to discuss and learn exactly what it is you require in your development and they will help you select suitable design features which will fully complement and satisfy your needs.
Quality Policy Statement
At Neater Constructions, it is the primary objective of management and staff to provide continuity of product, service and processes, which conform to our customers’ agreed contractual requirements. To achieve this objective it is our policy to establish and maintain an effective and efficient quality system planned and developed in conjunction with critical work processes. Determination of conformance of work to contract requirements is made on the basis of objective evidence of quality.
Neater Constructions Quality Management System is based on the requirements of the Australian and New Zealand Quality Management Standards AS/NZS4801:2001 and ISO9001:2015 and this system is continually reviewed to maintain its effectiveness. We are committed to the implementation and maintenance of our quality policies in all aspects of our company procedures and this commitment is sought from our suppliers and subcontractors.
There are times when a new building will require maintenance. We treat this as importantly as we would the commencement of your project. With residential, the initial maintenance period commences at handover and runs for 12 months.
Our maintenance is important to us and we welcome feedback at all times (maintenance is very important to us). All our maintenance work is carried out by a dedicated experienced team whose job is to assess and fix the problem immediately.
This covers the following:
- Any defects which results from the failure of Neater Constructions to meet industry standards for construction and finish.
- Any defect which is of a kind which commonly occurs during the settling in period of a new building (e.g. settling doors and windows / cracked plasterboard and cornice joints).
- Any defective electrical fixtures and fittings (e.g. fans / lights)
Through the Home Owners Protection Act, the Queensland Building Construction Commission offers a 6 year and 6 month structural guarantee over the residence, ensuring that all major defects are attended to by the builder.
OUR RECORD IS IMPECCABLE.
Price is what you pay...value is what you get. Strict quality controls ensure tasks are completed correctly the first time. This provides project efficiency, timeliness and cost control
“This was a difficult project to undertake in a commercial office building, [the] project went very well with minimal disturbance”
Refurbishment of Tower Lift, Lobbies and Bathrooms at Cairns Corporate Tower
“We have reviewed & found all items to be acceptable. We have this morning passed onto the Body Corporate recommending payment. Thank-you to you & your team for completing the work so efficiently and competently”
Aquarius Hotel – Podium Soffit Repairs
ARUP Engineers, Cairns
“We are a small apartment complex that has ongoing issues that require various works to be performed.(Neater Group) have been added to our books as a ‘go to’ contractor. Real pleasure dealing with your team from first contact to receipt of Invoice. You have an excellent culture with motivated personnel on board”
Structural Steel Columns – Corrosion Treatment & Remediation
Sea Point Apartments, Trinity Beach